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About LabPLUS
LabPLUS is the largest referral hospital laboratory in Aotearoa New Zealand. We are part of Health New Zealand | Te Whatu Ora and are based in Auckland.
We offer an extensive local and regional analytical pathology service. We also receive and analyse secondary and tertiary referred samples throughout New Zealand, the Pacific Islands and a number of international countries.
Accreditation
We are an IANZ accredited medical laboratory. Our certificate of accreditation is on the IANZ website, search for 'LabPLUS'.
Accreditation directory – IANZ (external link)
Our mission statement
We will support our customers with a laboratory service of excellence and innovation which has a positive impact on healthcare.
Contact us
Contact our LabLink call centre for all general queries.
LabLink hours
- 7am to 7pm weekdays
- 8am to 12pm Saturdays.
LabLink contact details
- Email lablink@adhb.govt.nz
- Phone 09 307 8995
- Freephone 0800 522 7587 (0800 LabPLUS)
- Phone from out of New Zealand 0064 9 307 8995
Service contact details
Service contact details
Contact details for specific services are in our Test Guide. Select the service you want more information about on the home page under 'Range of Tests'.
Courier address
Courier address
LabPLUS
Building 31 Auckland City Hospital
Gate 4 off Grafton Road
Grafton
Auckland 1010
New Zealand
Postal address
Postal address
LabPLUS
PO Box 110031
Auckland City Hospital
Auckland 1148
New Zealand
Laboratory services
We offer a comprehensive range of over 900 routine and specialty tests. This means most tests can be tested through the one service. Find out about our specialist teams.
Anatomic pathology
Anatomic pathology
The Anatomical Pathology Department at LabPLUS is a major referral laboratory comprising of several disciplines. These include Cytology, Histology and Electron Microscopy. We work with other external hospitals from around New Zealand and the Pacific Islands. This means we report on a broad range of specimens and to service this diversity we have an experienced team with specialist knowledge.
Test information in TestGuide
Cytology testing (external link)
Electron microscopy (external link)
Tissue management
The Tissue Management section receives requests from patients for the return of tissue and body part specimens that have been sent to the laboratory for testing or storage.
All body part and tissue specimens sent to the laboratory and ultimately requiring 'return to patient' must be accompanied by a 'Body Part / Tissue Release' form (CR2547). Body parts and tissues for return to patient are generally available for return 5 to 6 weeks after arrival. Body parts and tissue sent for storage only prior to return are generally available within 1 to 2 days and must be collected from LabPLUS.
Automation and laboratory support services
Automation and laboratory support services
The extensive range of analytes and referral testing offered by us provides our clients with a service that is focused and unique. The Automation and Laboratory Support Services (ALSS) Department consists of the following sections:
- Specimen Services
- Automation
- Clinical Research and Trials.
The department has recently installed the Modular Pre-Analytics (MPA) system, the Cobas 8000 series automated platforms and the p701 fridge. These are designed to enhance laboratory efficiency throughout the pre-analytical to post-analytical workflow process for the high throughput Biochemistry tests. This not only optimises laboratory efficiency but also accuracy.
The experienced Chemical Pathologists, Scientists and technical staff can assist in providing an in-depth clinical interpretation of tests and specimen requirements for testing.
Specimen services
At LabPLUS we receive specimens from ADHB and other external referring laboratories throughout New Zealand. Specimen Services is responsible for the registration and pre-analytical processing of a variety of patient specimens for analysis. Some tests are sent from LabPLUS to external reference laboratories, both nationally and internationally.
Key contact
Automation
The automated general chemistry section uses a variety of computer interfaced, state of the art equipment to deliver quality results with quick turnaround times. We offer up to 70 general and specialist chemistries, therapeutic drug analysis, and cardiac and tumour marker assays. By continually investigating new automated assays and innovation, we strive to improve our role as a modern quality health care provider. Our main analysers are linked to a modular pre-analytical system that automates centrifugation and aliquoting of samples, reducing errors and standardising turnaround times.
The Automation Section is proud to be the only New Zealand Laboratory taking part in the CDC Lipid Standardisation Programme. By being involved in clinical studies and by maintaining the expertise to manage non-routine testing, this section is able to keep abreast with changes and innovations.
Key contact
Clinical research and trials
Clinical research and trials
We offer a range of laboratory services for clinical research and trials. These services include specialised tests essential for diagnosis and genetic analysis. LabPLUS can provide local testing, storage of specimens and shipping to central laboratories worldwide by our IATA trained staff.
For a quote or more detailed information about these services
Community anatomic pathology services
Community anatomic pathology services
Anatomic Pathology Service (APS) provides community referred histology, cytology, HPV and cervical cytology (ThinPrep®) services for the greater Auckland region. Testing not performed at our laboratory in Mt Wellington is sent to the Auckland reference laboratory, LabPlus, at Auckland City Hospital.
Contact information
Street address
37 Carbine Road
Mt Wellington
Auckland 1060
Postal address
PO Box 14587
Panmure
Auckland 1741
Hours
8.30am to 5pm Monday to Friday
Key contacts
Frozen Section and FNA Bookings
- Phone 09 639 0212
Clinical Lead
Dr Michael Hitchcock
- Phone 09 638 0189
- Phone 021 195 7912
Cytology Scientist Unit Manager
Liz Pringle
- Phone 09 638 0179
- Phone 021 869 465
Resources
- Eligibility Requirements for Laboratory Referrals [PDF, 56 KB]
- APS Test Guide [PDF, 214 KB]
- APS Service Guide [PDF, 198 KB]
- APS Supply Order Form [PDF, 140 KB]
- APS Supply Order Instructions [PDF, 172 KB]
- APS Info Guide – HPV & Cervical Cytology [PDF, 268 KB]
- APS HPV FAQs [PDF, 266 KB]
- Fine Needle Aspiration (FNA) – patient information [PDF, 197 KB]
- Return of Human Tissue – Patient Information [PDF, 327 KB]
Diagnostic genetics and sendaway service
Diagnostic genetics and sendaway service
Analysing the Human Genome: providing breadth and depth
Diagnostic Genetics Sendaway Service
For genomic tests which are not performed at LabPLUS, DNA can be extracted and sent to national or international laboratories for testing.
Access our genomic sendaway list, instructions and forms (external link)
Email DGen@adhb.govt.nz
Drug and occupational health testing
Drug and occupational health testing
LabPLUS offers an extensive occupational health screening programme.
- Workplace Drug Testing
- Staff Wellness Checks
- Hepatits exposure and liver function
- Your practical guide to working safely with hazardous substances – Worksafe (external link)
Contact us with your needs and we can tailor a testing solution for you.
Email rossh@adhb.govt.nz
LabPLUS school programme
Secondary schools are experiencing a greater awareness of drug and alcohol abuse by their students both in and out of school. Part of the school’s policy on managing this trend may be the requirement to have the student’s urine tested for drugs especially cannabis and occasionally methamphetamine (P). This could be for counselling and compliance reasons, especially where an agreement has been developed between the student, their parents or guardians and the school. This non-punitive approach is proving to be successful within schools where a supportive counselling programme has been adopted with students who have been identified as either having an established drug habit or are experimenting with drugs. A robust, but non-evidential (cannot be used for legal purposes) process for this type of testing has been developed by LabPLUS, Auckland City Hospital. Screening test will include processes designed to eliminate cheating and a kit that will facilitate the simple collection of a sample within the school.
Community Alcohol and Drug Services (external link)
Contact Business Development
- Phone 09 307 8995
- Freephone 0800 522 7587
Haematology
Haematology
The Haematology Laboratory provides laboratory tests for the diagnosis and treatment of blood cell and coagulation disorders. We provide services covering Auckland City Hospital, Starship Children’s Hospital and Greenlane Clinical Centre sites. We are a major referral centre for New Zealand and the South Pacific.
Services we provide include:
- full blood count
- coagulation
- cellular morphology
- special haematology
- cell markers.
Microbiology
Microbiology
Our Clinical Microbiology Laboratory provides a wide range of services including sexual health screening, enteric pathogens, to multiple resistant organisms. We are also the national reference centre for Mycology, Anaerobes, and molecular typing of Mycobacteria.
Phlebotomy services (blood collection)
Phlebotomy services (blood collection)
LabPLUS operates a Phlebotomy Service for the collection of samples for laboratory testing. The department provides pre-analytical services for patients of Auckland City Hospital (ACH), Starship Children's Hospital (SSH), Green Lane Clinical Centre (GLCC) and Clinical Trial Research units.
LabPLUS Phlebotomy Service (external link)
Laboratory tests requested by your healthcare provider are performed by Awanui Labs Auckland.
Sample labelling requirements – LabPLUS Test Guide (external link)
Information for patients
We only perform and collect tests requested by medically trained practitioners. Your healthcare provider will advise where you need to go to get a test done.
Point of Care Testing
Point of Care Testing
Point of Care Testing (POCT) is defined as 'Laboratory testing performed outside of clinical laboratories'.
Currently LabPLUS (at Auckland City Hospital, Starship Hospital and Greenlane Clinical Centre) maintains, calibrates and controls a number of different pieces of equipment which fall under the POCT umbrella. Extensive training of clinical staff, mastery and auditing processes are also part of POCT.
Key Contacts
Operations Manager
Nadia Al anbuky
Email NadiaA@adhb.govt.nz
Section Leader
Andrew Meisner
Email Andrew Meisner – this link will also Cc an email to the ADHB POCT team
POCT equipment used at ADHB
- Radiometer Blood Gas analysers
- Accu-Chek Inform II glucose meters
- DCA Glycated Haemoglobin analysers
- i-Stat whole blood gas, electrolyte and metabolite analysers
- Haemoscope Thrombelastograph (TEG)
- ITC Hemochron Signature Elite
- Hemocue Haemoglobin analyser
- Medtronic ACT II and ACT Plus analysers
- CoaguChek XS Pro
Specialist chemical pathology
Specialist chemical pathology
Services provided include:
- endocrinology
- special techniques
- trace metals
- antenatal down screening
- newborn baby metabolic screening
- biochemical genetics and clinical metabolic service
- toxicology
- HPLC.
Virology and immunology
Virology and immunology
Career information
Employment opportunities
You can find current LabPLUS employment opportunities on our jobs website. Search for 'LabPLUS'.
Jobs — Health NZ | Te Whatu Ora (external link)
Why become a medical laboratory scientist
Find out why you may choose a medical laboratory scientist (MLS) career on the New Zealand Institue of Medical Laboratory Science website.
MLS as a career – New Zealand Institue of Medical Laboratory Science (external link)
LabPLUS videos
Dive into one of our 15 videos that explain LabPLUS and the careers we offer.
Unveiling LabPLUS: Where science ignites compassion in healthcare – YouTube (external link)
Resources and information
Test Guide
- Information about the tests we provide, including:
- obtaining specimen samples
- specimen transport instructions
- test turnaround times
- key contacts.
Test Guide Mobile (external link)
Other resources and information
More resources and information for healthcare professionals and patients are available, including reports, fact sheets and other publications.